Therapy & Counselling

Veterans Woodcraft has partnered with Mynurva to provide you with fast access to therapy & counselling

If you are in need of support for mental health issues including anxiety, stress, depression, PTSD, loneliness, isolation or you are feeling vulnerable in other ways then please use this service. If you wish to discuss your situation with the Veterans Welfare support staff first, then do get in touch directly.

Veterans Woodcraft has partnered with Mynurva, a company who provides counselling and therapy online.

Mynurva provides fast access to a therapist or counsellor, 7 days a week, with appointments throughout the day. All therapy is delivered via a video link – similar to Zoom or Skype – via the Mynurva Platform. You’ll be able to see and speak to your therapist from your own home, at a time that suits you.

Veterans Woodcraft will fund 6 sessions for our members.

How do I access this service?

Step 1: create your Mynurva account by clicking the 'create your account' button below

Step 2: contact your Veterans Woodcraft support worker for a voucher

Step 3: log into your Mynurva account to redeem your voucher

Step 4: schedule your appointment

Click here to create your account

Frequently Asked Question

How does it work?

You will log into your Mynurva account for everything. You make your bookings there, and then sign in again when it’s time to join your appointment. You click on your appointment and then on the ‘Join Call’ button. This will only appear 15 minutes before your appointment is due to start.

What do I need to access Mynurva?

An email address to create your account
A smartphone, tablet, laptop or computer with a webcam
A good wifi or 4G connection
Ideally a quiet and private space where you can speak comfortably

The Benefits of Mynurva Digital Therapies:

No waiting lists
Access to an online network of UK qualified therapists
Appointments delivered by live video link
7 day availability including evenings and weekends
Simple online booking system

Do I have to download something onto my phone?

The Mynurva platform is very flexible and can be used securely across all devices via an internet browser (such as Chrome). To use the service please visit: www.mynurva.com

How much information will my support worker have about my care?

It’s up to you how much you want to share with us! We will know that you’re using the service, but anything you share with your therapist is confidential, and follows the same guidance as if you were seeing your doctor. You can ask your therapist to share details with us if you would like, but your therapist would only do this with written permission. It’s a safe space for you to talk openly.

Will they understand what I’ve been through?

We know that your experience as a veteran is different to most civilians. We’ve worked with Mynurva to provide training for the therapists, so that they will understand your perspective and our culture. Mynurva can work with most conditions, including depression, anxiety, isolation, and also things that are more common with our community, such as PTSD.

What if I need more than 6 therapy sessions?

6 sessions is the number of sessions usually recommended for therapy, so it’s the standard offering. If you would like to continue with therapy after your Veterans Woodcraft funded sessions, you can continue privately. Your therapist will guide you on how to do this at the appropriate time.

What if the service is not suitable for me?

That’s fine as well. If you don’t want to continue, then just let the admin team at Mynurva know – and we’ll do the rest. There’s no obligation to continue if it doesn’t feel right for you.